Privacy Policy
Air Aroma fully understands the importance of protecting its customers’ privacy and is committed to doing so. Accordingly, it does not sell, trade or disclose any information it may hold about any of its users or members.
What personal information do we collect?
The information Air Aroma receives from customers helps personalise and continually improve your shopping experience at Air Aroma. Any information you enter on the Air Aroma website or provide in any other way is stored on its computer system.
Air Aroma will keep your personal information confidential to the greatest extent possible and will not disclose it without your explicit consent, unless required by law or reasonably necessary to assist law-enforcement agencies or any body responsible for national or public security. You may choose not to provide certain information, but you may then be unable to use many features of the Air Aroma website. Air Aroma uses the information you provide to respond to your requests, fulfil orders, personalise your future shopping, improve its store features and communicate with you.
Email correspondence: Air Aroma occasionally sends customers newsletters about its services and products, as well as notices of changes to its policies and order-confirmation messages. If you do not wish to receive emails from Air Aroma – other than order notifications and receipts – please adjust your “subscription” preferences by logging in to your account.
How Air Aroma uses cookies
A “cookie” is a small, harmless file stored on your computer that gives you a digital user ID for storing basic information. Air Aroma uses cookies to recognise you as a returning customer and to provide certain features, but it does not store any personal information – other than your name – or financial information about you using cookies. Air Aroma will not share your account contact details or payment information with any external supplier, partner or service provider unless necessary to complete the transaction and order.
How secure is my information?
To keep your information safe during transmission, Air Aroma uses Secure Sockets Layer (SSL) software, which encrypts the information you provide to Air Aroma to purchase Air Aroma products or services.
If you provide credit-card details as part of the order process, we encrypt those details when passing them to our payment-gateway provider for processing. We do not store your credit-card details on our server or with your order. Air Aroma complies with the Payment Card Industry Data Security Standard (PCI DSS).
It is important to protect yourself against unauthorised access to your password and your computer. Be sure to sign out when you finish using a shared computer by clicking the “Log out” link in the account section of the store.
Terms of use, notices and reviews. If you are concerned about the privacy of your personal information and how it is used and collected on the Air Aroma website, please provide Air Aroma with a detailed description of your concerns by clicking the “Contact us” link in the top menu and following the prompts, and Air Aroma will try to address them.
Air Aroma’s business is constantly changing, and its policies and terms of use may change too. Air Aroma may send periodic email reminders of its notices and terms, unless you have asked it not to, but you should review its website from time to time to stay informed of the latest changes.
If you choose to visit www.air-aroma.com, your visit and any dispute over any incidental matter relating to your use of this site are subject to this Privacy Statement and the Air Aroma Terms of Use, including the limitations on remedies and the jurisdiction of the courts of Jeddah, Saudi Arabia, and the application of the laws of the Kingdom of Saudi Arabia.
Questions
You can direct questions about the Air Aroma Terms of Use or other policy-related materials to the Air Aroma support team by clicking the contact link in the top menu, or by calling our office using the phone number on the locations page.
